Privacy
Privacy policy.
Updated August 16, 2026
We collect what we need to run the membership: your account, your children’s sizing, your boxes, and payment status.
We do not sell personal information.
What we collect
Account: name, email, phone, and shipping address.
Children: name, birth date, height, weight, current size, and any notes you add. We use this to show pieces that fit and to estimate the next size.
Membership activity: box picks, boxes, and garment returns tied to your account.
A cookie remembers which child is active while you browse. You can change that child any time in the header.
Payments and vendors
Stripe processes cards and invoices. We keep a Stripe customer id and subscription status. We do not store full card numbers.
Supabase holds accounts and the application database. Resend sends membership email: welcome, shipped boxes, return labels, size-up notes, and failed payments.
How we use it
To pack boxes, send labels, bill the membership, and tell you when a child is approaching a size change.
Aggregated box and rental data helps us decide what to buy next. That work does not identify you in reports.
How long we keep it
We keep account and child profile data while the membership is open. After you close the account we keep what we still need for returns, invoices, and tax records, then delete the rest.
Your requests
You can delete your account in the Turnzi app from Account, then Privacy and account, or on the website from Account. You can also reply to any Turnzi email to ask for a copy of your data or help with deletion.
Account deletion removes sign-in access and personal profile data. We may keep records required for a completed purchase, open return, unpaid invoice, tax requirement, or legal hold without retaining profile details that are not needed for that purpose.